Jennings are committed to meet or exceed our clients’ expectations at all stages of the construction process. One way to achieve this is by ensuring that all our business practices match – or exceed – current best practice.
Customer requirements are fully reviewed to ensure that confidence and satisfaction are achieved and maintained throughout the duration of each contract. Procedures have been developed to ensure feedback, thus promoting a culture of continual improvement. Customer feedback is monitored and reviewed at defined intervals to identify areas where improvement can be achieved within our Quality Management System. Appropriate procedures are then developed to integrate these findings within the scope of the works.
Quality Management Systems is designed to meet the requirements of ISO 9001:2000